FAQ

  1. How does TrackR work? 
    TrackR uses Bluetooth technology to connect your item (keys, wallet, bag, etc.) with the TrackR app on your phone. To ensure your TrackR is always findable, make sure:
    • Bluetooth is on at all times
    • Location Services are on
    • TrackR app is open and running in the background
    Learn more here.
  2. What is Bluetooth?
    Bluetooth is a standard for the short-range wireless interconnection of mobile phones, computers, and other electronic devices. All TrackRs rely on Bluetooth to communicate with the TrackR app.
  3. What is TrackR’s range?
    Up to 100 ft. or 30 meters (with a clear line of sight). Of course, when obstacles –such as walls or furniture – are present, the range is diminished.
  4. Does TrackR use GPS?
    No. TrackRs are Bluetooth trackers and do not use GPS technology. Your tracked items communicate with the TrackR app on your phone using a Bluetooth connection.
  5. Is the TrackR battery replaceable?
    Yes! And we replace it for free. The app will alert you when your battery is running low and prompt you to order a new one.
  6. What is Crowd Locate?
    Crowd Locate is an automatic finding feature built into the TrackR app that expands the number of people who can help you find what’s lost when your item is outside of Bluetooth range. Crowd Locate helps users find over 2 million items every day.

Personalization

Item
Price
Qty
  • Custom engravings

    $0.00

    $5.00 each
  • OR
  • Custom image

    $0.00

    $5.00 each

Please personalize your TrackRs below.

Note: Same image will be used for chosen quantity of bravos. Image file size should be < 3MB and minimum image resolution is 726 x 726px (300 DPI).

✔ By uploading images you agree that you've rights of use and agree with our Terms of Service.

Note: Engraving text is limited up to 17 characters. Engraved order processing will take 3-5 business days prior to shipment.